Thursday, February 20, 2020

Empathy In The Workplace

Ways to Improve Credibility in Interpersonal Communications

Credibility is defined as the quality of being trusted and believed. 
Credible leadership in today's business world has taken a unique turn in management towards a more humane and fair-style of encouraging employees and rewarding them for their efforts. 

Despite the existence of eroding trust in society, workers tend to trust their top managers.   The most important skills in effective team management are having honest and caring interpersonal communication skills. 

Edelman Trust Barometer, global measurement of trust, recently found that the most important trust factors pertained to being paid a fair wage, receiving a quality education, being embraced as a stakeholder and partnered across all institutions.


Retaining Talent with Active Listening: 

Learner mindset vs. Judgement mindset 

Are you eager to hear the opinion of others and to learn more about your team members?    Today's business owners use terms like "lean" and "agile" to describe the necessity of having a learner mindset for a business to grow successfully.  The most compelling argument for maintaining an open mind in business is the onset of data analytics and a team's ability to respond to data intelligence. 

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